Terms of service

OVERVIEW
Welcome to Two and a Half Tails India! The terms "we", "us" and "our" refer to Two and a Half Tails India...By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

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SECTION 9 - RELATIONSHIP WITH SHOPIFY
Two and a Half Tails India is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Two and a Half Tails India. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Two and a Half Tails India...

SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy...Review our privacy policy for more details.

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SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Amritsar, Punjab.

SECTION 23 - HEADINGS (unchanged)

SECTION 24 - CHANGES TO TERMS OF SERVICE (unchanged)

SECTION 25 - GRIEVANCE OFFICER (new — required under India's Consumer Protection (E-Commerce) Rules, 2020)
For any complaints or disputes regarding your use of the Services, please contact our Grievance Officer at woof@twoandahalftails.com or +91-8588028081. We aim to acknowledge complaints within 48 hours and resolve them within 30 days.

SECTION 26 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at woof@twoandahalftails.com.
Our contact information is posted below:
Two and a Half Tails India
woof@twoandahalftails.com
9 Anand Avenue, Amritsar 143001, Punjab, India
+91-8588028081