Shipping policy
Two & a Half Tails ships across India from our fulfilment base in Amritsar, Punjab. Orders are processed within 1-2 business days of being placed. You'll receive a confirmation email once your order has shipped, along with tracking details.
Delivery timelines: 3-5 business days for most metro cities (Delhi, Mumbai, Bangalore), 5-8 business days for other locations. Delivery timelines may vary due to courier delays, weather, or other circumstances beyond our control.
Shipping charges: calculated at checkout based on your order value and delivery location.
Order tracking: once your order ships, you'll receive a tracking link by email.
Delayed or missing deliveries: if your order hasn't arrived within the estimated window, contact us at woof@twoandahalftails.com or +91-8588028081 and we'll look into it right away.
Contact: Two & a Half Tails, 9 Anand Avenue, Amritsar 143001, Punjab, India. Email: woof@twoandahalftails.com. Phone: +91-8588028081.